Making & Managing Payments

Short Term Payment (STP) specific articles

How payments work

  • First payment is taken at purchase.

  • Remaining payments are taken monthly on the same date as the purchase date.

    • If purchased on the 31st, payments are taken on the last day of each month.

  • Payment date cannot be changed.

  • If you need to change your payment card, update it in the EE Finance Customer Portal at least 3 working days before your next payment date to make sure the new card is used.


Overpayments and early settlement

  • You can make overpayments, catch-up payments, or settle the loan in full at any time.

  • No early repayment fees.

  • All catch up and full settlement payments are made through the EE Finance Customer Portal.

  • If you want to pay off part of your loan please contact us and we will arrange this


Increasing your loan

  • You cannot increase an existing loan.

  • You can apply for a separate loan if making a new purchase (subject to credit assessment).

Was this article helpful?

0 out of 0 found this helpful
Have more questions? Submit a request