Can I have my data deleted?

  • The right to have your data deleted is known as the ‘right to erasure’, sometimes called the ‘right to be forgotten’.
  • You can ask us to delete any data that we hold about you, or withdraw your consent from us using that data.
  • In some circumstances, we’ll be able to do this if we no longer need your data for the original reason we collected it (such as to administer your EE Finance loan).
  • Our regulatory obligations require any data relating to your loan to be retained for a period of 7 years after the loan has been settled. Please see our privacy notice for more detailed information relating to data retention. 
  • For more information, please submit a request here or you can call us on 0330 027 1150 9am to 6pm, Monday to Saturday, 

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