I want to replace my Financed Equipment, what should I do?

  • If you replace your Financed Equipment during the right to return period, or your Financed Equipment is replaced under the terms and conditions of sale with EE (such as if the equipment is faulty and you’re entitled to a replacement under the Consumer Rights Act 2015, but a replacement may no longer be available) and the monthly instalments and Amount of Credit don’t change, we won’t issue a new credit agreement.
  • Please note that replacement of any Financed Equipment isn’t the same as disposal of any Financed Equipment, which would entitle us to ask you to repay the full amount of credit.

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