- If you change the address you provided at the date of the Credit Agreement, you must notify us immediately of your new address and provide us with supporting evidence. (we accept any utility bill, drivers licence, passport, council tax bill, bank statement, contract mobile phone bill)
- We may also send you notices via email or SMS, so please keep your email address and mobile phone number up to date in our records.
- We may give notice to you by sending written communications to the address shown in your Credit Agreement or such other address as you have notified to us as being the address of your principal place of residence.
- Notices sent to you by post to your address will be treated as having been received by you on the third working day (being Monday to Saturday inclusive) following posting.
- Other than as expressly stated in your Credit Agreement, if you wish to send notice or any other communication to us you can click here to submit a request
My address or contact details have changed. What should I do?
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