If you change your mind and no longer want the loan, you will have 14 days to cancel your Credit Agreement from the date it is activated. We will notify you that we have activated your Credit Agreement as soon as we are notified by or on behalf of EE that the financed equipment referred to in the Credit Agreement has been delivered to you.
If you wish to keep your goods and settle the loan agreement in full just call us on 0330 027 1150 9am – 6pm, Monday to Saturday or simply submit a request .
If you no longer want to keep your products you will need to arrange for your financed equipment to be returned in the condition outlined by ee.co.uk terms and conditions within 30 days from the date you notify us that you wish to cancel. We will not charge you any fees or interest for doing this.
Any return amounts will be paid by EE to Glow Financial Services Ltd and applied towards reducing the balance of your loan. After this 14-day period you will be bound by the terms of your loan, but we do not charge any early settlement fees if you wish to repay your loan in full or make any overpayments.
There are no payment holiday entitlements with this loan, but if you find yourself in financial difficulties, please get in contact with us we’re here to help.